Content Development

I have provided critical and diverse documentation products to an equally diverse and demanding clientele. This experience has honed countless skills and resulted in many successes.

Please consider the following capabilities:

• Identify key deliverables, such as business plans, end-user manuals, online help, instructional materials, or marketing collateral
• Develop practical documentation plans consistent with the overall project/program goals and objectives
• Identify and manage critical resources - people and material
• Develop cross-team relationships to ensure acceptable results
• Adhere to corporate standards and branding, as well as industry best practices
• Proficient in the use of leading content development tools
• Able to learn complex information quickly
• Identify and develop standard operating procedures (SOPs)
• Synthesize, design and recast information into practical mediums that promote a professional image
• Identify end-user requirements and define appropriate language, format and graphics
• Adept at developing document review processes via one-on-ones, Adobe Acrobat, or internal SharePoint site
• Effective integration into existing management, product development and support teams
• Provide quality assurance and usability assessment for the product mediums
• Meet production schedules and budgets

View samples of my work.